Blogspot - rizviscallcentretrainingprogram.blogspot.com - Rizvis Call Centre Training Program
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We Started our new blog "Rozi Rojgar" Join Now and get Latest Job Updates in your Inbox! 6 Jul 2012 | 05:02 pm
A warm welcome to all of you after a long time. This is the first time introduction of our government jobs blog "Rozi Rojgar". We started this blog to help job seekers find latest government jobs in I...
We Started our new blog "Rozi Rojgar" Join Now and get Latest Job Updates in your Inbox! 6 Jul 2012 | 05:02 pm
A warm welcome to all of you after a long time. This is the first time introduction of our government jobs blog "Rozi Rojgar". We started this blog to help job seekers find latest government jobs in I...
About Us 18 Jan 2011 | 07:03 pm
Rizvis Call Centre Training Program is a free training blog launched on May 3rd 2009. It provides information on call centre training such as basic skills, soft skills, listening skills, calling techn...
About Us 18 Jan 2011 | 02:03 pm
Rizvis Call Centre Training Program is a free training blog launched on May 3rd 2009. It provides information on call centre training such as basic skills, soft skills, listening skills, calling techn...
What is a Fatal Call? 1 Feb 2010 | 04:29 am
A Call where an executive breaks the quality parameters as per the decision of the clients of a particular company can be termed as a fatal call. '0' marks are given by the quality analyst for this ty...
What is a Fatal Call? 31 Jan 2010 | 11:29 pm
A Call where an executive breaks the quality parameters as per the decision of the clients of a particular company can be termed as a fatal call. '0' marks are given by the quality analyst for this ty...
What is Corrective Action Plan? 31 Jan 2010 | 04:43 am
Meaning: A step which is taken by the quality analyst for a particular executive whose call average is below the quality requirement set by the client in a particular month can be termed as Corrective...
What is the work of a QA? 31 Jan 2010 | 04:06 am
Definition: So you want to know about the job of a QA. A person with a very sharp listening who is monitoring your every call, and reports you about your mistakes and tries to tell you about what you ...
How to become a QA? 31 Jan 2010 | 03:42 am
To become a Quality Analyst, first we need to see that whether we are eligible for it or not. Minimum eligibility requirement for the post is that we need to have an experience in that particular for ...
What is Corrective Action Plan? 30 Jan 2010 | 11:43 pm
Meaning: A step which is taken by the quality analyst for a particular executive whose call average is below the quality requirement set by the client in a particular month can be termed as Corrective...
