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3 Ways to Maximize Digital Customer Experience Investments 8 Aug 2013 | 05:08 pm
The momentum for digital design projects that we saw in 2012 has continued into 2013. In fact, a recent survey of Forrester’s Global Customer Experience Peer Research Panel revealed that the vast majo...
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Junior Designer 25 Oct 2012 | 01:16 am
Looking for an agency where your creativity, experience, and strategic thinking are rewarded and not stifled or packaged in copycat designs? Put your talents to work at Fishnet Media, a fast-growing, ...
Got Metrics? 11 Sep 2012 | 01:54 am
Chances are you do, but unless you focus on making those metrics that really matter actionable, you may find that you are in the dark when it comes to understanding what is working, what isn’t and why...
Google Tools, Your Secret Weapon 20 Jul 2012 | 12:13 am
If you aren’t using Google’s Webmaster Tools in addition to your other site management techniques, we highly recommend you sign up for the free service from Google. In addition to being able to downlo...
The Myth of Best Time of Day for Social Media Updates 16 Jul 2012 | 08:11 pm
You can look at all the studies and infographics out there on “the best time to post” updates to social media outlets like Twitter or Facebook to get ideas, but in the end the best time of day to send...
Should Your Hotel use Social Media for Offering Perks 11 Jul 2012 | 08:19 pm
A recent trend in travel sees hotels offering perks for travelers who are active on social media. If you do it correctly and manage it well, this is an incredible layer of customer service that makes ...
Word Up to Word of Mouth Advertising 9 Jul 2012 | 08:42 pm
With customers wanting marketing to be relevant when and where they want to engage, the entire customer journey has become more social. Social media is the one thing that touches every aspect of mark...
Social Media for Boutique Hotels 29 Jun 2012 | 05:34 pm
Social media, online engagement marketing, content marketing and email marketing are ideal components of a boutique hotel’s strategy for both marketing and customer service. As your hotel masters soci...
Responsive Web Design Pros and Cons 22 Jun 2012 | 01:50 am
Responsive Web Design has become the new buzzword on the lips of web designers and clients alike, but what does it mean? More importantly, do you need to worry about it? Responsive Web Design is simp...
