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What would happen in the event that the bars / coins stored with Gold Made Simple at Via Mat International were lost or damaged 27 Sep 2012 | 03:00 am
In the event of a loss you would be able to decide whether to have the bar replaced or have the monetary value paid out. The value will be calculated using the applicable London Market fixing in USD o...
Can I have my gold delivered once it’s gone into storage? 25 Sep 2012 | 03:00 am
Yes you can have your gold delivered to you at any time. However, if you have first requested to have your gold stored and then request that it's delivered later it will cost you significantly more t...
Iâve heard that in times of economic crisis the government could confiscate gold. Could that happen to my gold in storage with you? 1 Aug 2011 | 10:00 am
Although it is highly unlikely that the UK government would confiscate privately held gold, there is always a small possibility of this happening, in the event of a national economic emergency. In the...
What is the advantage/difference in investing in physical gold over ETFs or paper gold? 1 Aug 2011 | 10:00 am
Investing in Exchange Traded Funds (ETFs), or similar 'paper' investments involve 'counterparty risk' which means that your investment may be at risk if one of the companies involved in the transactio...
Do the gold bars that we sell have unique serial numbers? 1 Aug 2011 | 10:00 am
The availability of unique serial numbers and certificates depends on the refinery that a bar comes from. Usually small bars (1gr - 100gr) have neither serial numbers nor certificates. The majority o...
Can I invest on behalf of a company? 19 May 2011 | 10:00 am
If you wish to invest on behalf of a Company, instead of the standard ID verification, please download and complete the Company Investment: Administrator Authorisation form and return it to us along w...
I'm with the Co-op Bank, what process should I take when transferring money to my account? 12 May 2011 | 10:00 am
If you are a co-op bank customer please also send us an email to notify us that you will be transferring funds to us. Co-op bank transfers do no include a reference number or the name of the account h...
Do you ship outside of the EC? 27 Apr 2011 | 10:00 am
Unfortunately at the moment we are unable to ship outside of the EC (European Commission). If you are wanting to make a purchase from overseas, goldmadesimple.com is still able to offer you the option...
How much gold can I have delivered and is it insured? 25 Mar 2011 | 09:00 am
Within the UK, we only use Royal mail. The maximum amount of gold per parcel is 1 kilo The maximum amount of silver per parcel is 5 Kilos Our insurance covers loss while in transit with Royal Mail f...
Is the stored gold insured? 25 Mar 2011 | 09:00 am
Secure We offer our customers the option to store their gold in secure and insured London Bullion Market Association (LBMA) member storage facilities in London. We do not store customer gold on GoldMa...
