Sggu - sggu.com - Genesys CTI User Forum
General Information:
Latest News:
Re: Sequence of digits 27 Aug 2013 | 07:50 pm
thank you
Re: Route call after disconnect 27 Aug 2013 | 07:39 pm
I did a quick test and all works fine on RP object level. I do now know how you have configured it, but in annex must be the "TServer" section, under this section must be option "after-call-divert-des...
Re: Route call after disconnect 27 Aug 2013 | 07:33 pm
Hi Kubig, yes been over it several times and it's not worked hence the reason i thought it would be a global seeting that unfortunately i can't test in 'live' environment Call Divert Destination SIP...
Re: Change GAD email font style colour and size 26 Aug 2013 | 11:42 pm
You have to change line 552 editor.jsp for these line text = "<SPAN><FONT color=#0000FF face='"+this.defaultFontName+"' size='"+this.conversionSize1To7(this.defaultFontSize,this.conversionStringToSiz...
UCCX - Genesys Integration 26 Aug 2013 | 08:36 am
Hi All, We're trying to integrate Genesys and UCCX. We have configured Cisco T-Server and it's able to talk to the call manager (able to see extn events in t-server logs). Question: If a call comes i...
Re: Question regarding OCS option record_processed 23 Aug 2013 | 07:47 pm
I did! Sorry! This was from 7.6
Re: Question regarding OCS option record_processed 22 Aug 2013 | 11:08 pm
Cav, you mess the OCS version. In doc for 7.2 options description does not contain any additional comments like in later doc version WBR
Kitchen Design Bristol 22 Aug 2013 | 06:51 pm
Kitchen Design Bristol. Try looking at www.kitchendesign1.co.uk. They have some amazing designs and prices. Kitchen Design Bristol
Re: Redirect call after agent hangup 22 Aug 2013 | 06:45 pm
There's a thread on the next page
Kitchen Designs London 22 Aug 2013 | 05:08 pm
Kitchen Designs London. Try looking at www.kitchendesign1.co.uk. They have some amazing designs and prices. Kitchen Designs London Kitchen Designs London