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Raw Data Is Both An Oxymoron and a Bad Idea: Data Should Be Cooked With Care 27 Aug 2013 | 12:01 pm

“Raw data is both an oxymoron and a bad idea. On the contrary, data should be cooked with care.” This was a statement made by Geoff Bowker in 2005, and served as the opening lines of a recent talk by ...

Customers Reduce Risk Of A Data Breach While Improving Testing Efficiencies 26 Aug 2013 | 12:02 pm

Testing in any domain involves dealing with an incredible amount of test data. As application environments get bigger and more complex, testing teams become susceptible to significant inefficiencies a...

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Great Customer Service Means Multiple Channels localmarketingexpertvancouver.com 24 May 2012 | 04:03 am

Using multi-channel customer service for the greatest impact with your customers Thank you for following The Local Marketing Expert. Please be sure to leave us some feedback if you would like to shar...

Mike Cavers joins Lateral Group from The Marketing Store datalateral.com 30 Mar 2012 | 10:11 pm

Lateral Group, the multi-channel marketing service provider, announces the appointment of Mike Cavers as their first Executive Creative Director. Heading up Lateral’s creative team, Cavers will play ...

Lateral Group demonstrates ‘MarketPower for Retail’ tool at mediaPro, Stand E60 datalateral.com 31 Oct 2011 | 11:37 pm

Lateral Group, the multi-channel marketing service provider, will be running hands-on demonstrations of its unique, advanced marketing resource management tool ‘MarketPower for Retail’, at this year’s...

Roku Channel Development Services are Available from EZTakes blog.eztakes.com 2 Jul 2010 | 04:42 am

EZTakes is now offering a combination of professional services and an optional off-the-shelf solution that can enable just about any organization to have its own custom-branded Roku presence at the lo...

Entertain Your Guests with HD from Satellite TV Providers like Direct TV work-at-home-internet-business.biz 12 Mar 2012 | 11:24 pm

In these days of multi-channel satellite services, it’s all too easy to forget about the joys of the social side of television viewing. Back when there were fewer channels to choose from, season final...

Great Customer Service Means Multiple Channels localmarketingexpertvancouver.com 24 May 2012 | 12:03 am

Using multi-channel customer service for the greatest impact with your customers Thank you for following The Local Marketing Expert. Please be sure to leave us some feedback if you would like to shar...

Call Centers And Multi-channel Customer Service phiredesign.net 3 Aug 2012 | 09:02 pm

Many companies seek help from call centers to be able to handle the questions and needs of their customers. There are a lot of call center technologies and innovations nowadays that could help call ce...

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Entanet raises rapid response bar for resellers enta.net 2 May 2013 | 04:00 am

Entanet, is cranking up competition in the channel on service, striving to answer calls to its support line within 30 seconds

News Analysis: Kana Express 13 Addresses Omni-Channel Customer Service for Mid-Market softwareinsider.org 30 Jun 2013 | 06:00 am

Just 14 months after announcing the acquisition of Trinicom, Kana has revealed the latest release of its cloud customer service suite for the mid-market, Kana Express.   Released on June 27, 2013, the...

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