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Microsoft and the Biggest Reorganization Experiment in History 16 Jul 2013 | 02:07 am
Reorganizations are a common practice in mature organizations and all kinds of organizational models exist that promise to align the organization better along strategic goals. The announcement by Micr...
Video: The 3 Habits of Great Creative Teams 17 Jan 2013 | 01:08 am
Keith Yamashita, founder of SYPartners (formerly known as Stone Yamashita), shares his experience with what it takes to be a really great creative team. Keith identifies 9 habits in total and goes int...
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Free Online Courses in HCI and Game Design from Top Universities sachendra.wordpress.com 22 Nov 2011 | 08:39 pm
Free online courses from world’s leading universities Human Computer Interaction Stanford Mobile User Experience Design Stanford Game Theory Yale Game Design MIT Computer Graphics IIT Introduct....
Insight and Action thebrandbuilder.blogspot.com 19 Jun 2008 | 03:16 am
Today's bit of Marketing, Customer Experience, Design & Product Development advice comes from the archives of Kathy Sierra's blog: "Your job is to anticipate... To give them what they want and/or wha...
Do you matter? Taking note of customer experience design. bzerk.com 16 Dec 2008 | 05:14 pm
It’s not easy to be swayed to try something new, especially from advertising, and definitely if you have to pay for it. Old marketing doesn’t really work well even though it still lingering around. I ...
I took my client on a field trip to the Apple store today – Customer Experience Design Strategy myragolden.wordpress.com 31 Jul 2013 | 04:04 am
This morning I took a team from one of my client’s branches on a field trip. We’re working to create the best possible customer experience in my client’s organization and I believe one way to achieve ...
Musings on Customization, Team Reactions, and More unify.eightshapes.com 28 Jan 2010 | 06:28 pm
Recently, Doug Brashear (a user experience designer at a client site that has adopted EightShapes Unify) asked the Interaction Design community about their reactions and implementations of the EightSh...
UI Design jasonwolter.com 25 Apr 2012 | 06:57 am
UI Designs, UX, Website, Application User Interface and Experience Design I was recently asked to complete a UI design mockup for a T-Shirt Customizer Website. The site would focus on creating cust....
Shared Vision : The Coordinating Force Behind Great UX alancolville.org 1 Nov 2011 | 11:40 pm
A lack of a shared vision can derail projects. Taking the time to properly construct a shared vision of the customer experience can focus teams and improve product design. Now on UX Magazine part 1/3...
On product design uxquotes.com 26 Oct 2011 | 06:52 pm
You’ve got to start with the customer experience and work backwards to the technology. Steve Jobs
HULT University Course: Advanced User Experience * July 2 – August 3, 2011 * San Francisco, CA designcaffeine.com 2 Jun 2012 | 03:04 am
Course Description This course teaches how to create best-of-class cross-channel customer experiences on the mobile, tablet and web. Using Mobile-First design principles, students will learn the prac...
Experience design is rocket science smorgasborddesign.wordpress.com 8 Jun 2012 | 06:48 am
Back in January I posted an assertion that customer service isn’t hard to do. Sometimes I leave people wondering why I get paid a nice salary to pontificate on this stuff as it’s all pretty easy and l...