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Crazy Questions Part 2: Education Edition 24 Aug 2013 | 12:26 am

Virtual agents give organizations a tremendous advantage in terms of customer service simply because the technology encourages customers to ask natural language questions online while consistently del...

Is Social Media the Place for Customer Service? 6 Aug 2013 | 08:03 pm

CMS Wire | Aug 6, 2013 The post Is Social Media the Place for Customer Service? appeared first on .

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