Vendhq - support.vendhq.com
General Information:
Latest News:
Scheduled maintenance - Thursday 29th August 27 Aug 2013 | 09:43 am
Vend will undergo scheduled maintenance of approximately 1 hour this Thursday 29th August 2013. We expect there will be minimal to no disruption to service during the maintenance, but there is an outs...
Scheduled Maintenance — Friday 16th August 12 Aug 2013 | 06:11 am
Vend will undergo scheduled maintenance of approximately 1 hour this Friday 16th August 2013 during which time there may be a disruption to normal service. We are planning a maintenance window to upg...
System Outage - we are investigating an issue with our hosting provider 10 Jul 2013 | 02:22 pm
*** Update *** We now have restored service, still not sure of details how and why. These will follow Currently we’re experiencing some unscheduled downtime due to losing connectivity to all our ...
Filter value shown in the item count per outlet selected 3 Jul 2013 | 08:09 am
Is there anyway to filter the value shown in the item count on the product page, to only show the quantity for the outlet that is selected from the pick list at the top of the screen? e.g. we have 2 b...
RESOLVED: Temporary Billing Issue 1st July 1 Jul 2013 | 04:20 am
This morning we experienced a temporary issue with our billing system which meant you may have received a late payment notice in error. This has now been resolved and apologise for any concern this m...
New tax features to support changes to HST in Canada 28 Mar 2013 | 08:21 am
UPDATE FRIDAY 23rd MAY (NZT) Tax features are in QA. We are carefully testing the new feature in all possible scenarios, and have made a few adjustments to the new code to streamline and perfect our ...
Upcoming Webinar: Products - Everything you need to know 23 Jul 2012 | 11:57 am
Join us for the Webinar on August 3rd Can you import a CSV file in your sleep? Do you know your variants from your fractional quantities? If so, then this is not the webinar for you. If, however, you...
How to get email updates of known issues affecting Vend users 13 Mar 2012 | 08:55 am
The Vend support team will post to this forum any important announcements affecting all customers. Including scheduled maintenance outages, upgrade notices, and other issues affecting users. Please s...
Recommended Hardware, Peripherals & Computer Specs 21 Dec 2011 | 12:25 pm
The beauty of Vend is that it will run on almost any web enabled device out there. This means it can run on both Windows or Apple based computers as well as tablets such as the Ipad, all you need is a...
Getting Started with Vend 20 Dec 2011 | 09:06 pm
If you are new to Vend we hope that the following article will step you through a self guided demo of Vend's key features, in the following sections. 1) Vend Setup 2) Products 3) Selling 4) Stock/Inv...
