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Hi Brad, A top sales person at my company recently left. What are your tips for recruiting the best person to replace them? 24 Aug 2013 | 12:55 am

Who’s the best person in your industry? Can you make them an offer? Is there someone in your own network can refer a great candidate to you? If you don’t have a satisfactory answer to those questions...

Hi Brad, Do you think it’s possible for a husband and wife to work together on a small business, or is it just too intense? 15 Aug 2013 | 01:26 am

It just depends on the couple. The challenge that so many couples fall into is that they lose balance. Life shouldn’t be all work, or all play, and bringing your personal relationship into work can be...

Hi Brad, You’ve had a lot of success, and have a high-profile around the business world now – but what’s been your biggest failure? What did you learn... 8 Aug 2013 | 09:08 am

I’ve had a ton of failures … bad businesses and business decisions … most of them when I was younger and should have known better but didn’t… I’m not going to get into particulars of these failures ri...

Hi Brad, I’m a small business owner trying to deal with several customers who are always slow at paying bills. What’s your advice? 31 Jul 2013 | 07:21 am

This may sound harsh, but it may be time to settle up and move them on…after they pay you, of course… I believe in the cycle of business. If you aren’t familiar with this concept, the Owner supports ...

Hi Brad, I’m just starting my own retail business and the way people buy is changing so quickly…For someone who’s starting their own retail business t... 25 Jul 2013 | 07:20 am

Why limit yourself to your neighborhood and your hometown? To truly succeed you’ve got to think big so don’t limit yourself…do both… As you said, the way people buy is changing quickly and I don’t th...

Brad, I feel that discounts like two-for-one offers are a great way to get people into your business, or back to it – but once they’re back, how do yo... 18 Jul 2013 | 08:31 am

Let’s reset this – are discounts really a great way to get people in? I say if you discount, you get discount customers who only buy based on price and not value and those aren’t the customers you wa...

Hi Brad, As a small business owner, selling mobile phones and other electronic gadgets, what can I do to maximize my cash flow? 10 Jul 2013 | 02:17 am

Your industry continues to grow so there are a number of things you can do to maximize your cashflow…first off, accessorize! Your customers need cases, headphones and other accessories for their phon...

Brad, how do you personally deal with the “always on” nature of modern business. If you’re always checking emails on your smartphone afterhours, loggi... 3 Jul 2013 | 04:23 am

Absolutely – even if you have to schedule your down time. Having balance in your life is vital to success, so you have to make room for it, no matter how busy you are… For example, social media is gr...

Hi Brad, Richard Branson recently said he’s not sure if it’s worth budding entrepreneurs going to university; they might be better off dropping out an... 27 Jun 2013 | 04:04 am

I’d agree … you have to learn before you earn … and why would you pay to learn if you could get PAID to learn from the right mentor? Now … at uni, you have an idea of who you’ll be learning from, so ...

Hi Brad What would be your interpretation of “Remarkable” retail from a customer’s perspective? Where did YOU last experience Remarkable Retailing? 20 Jun 2013 | 03:23 am

Remarkable retail comes down to matching and exceeding your company’s own reputation of service and experience your customer has come to expect. Some companies just have it so ingrained in the their c...

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