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Mobile Commerce Spending Patterns (2013 Survey Results) 27 Aug 2013 | 11:53 am
As there is little market research publicly available on mobile commerce spending patterns, we’ve conducted our own mobile spending survey, to provide a more in-depth look at the current state of mobi...
How to Recoup 30% of "Card Declined" Abandonments 13 Aug 2013 | 10:53 am
Despite spending a great deal of time optimizing your checkout process, following all the checkout usability best practices, there’s still that dreadful “Card declined by processor” – a leaking hole i...
Users Continue to Double-Click Online 25 Jul 2013 | 07:56 pm
We first observed that some users still double click links and buttons on websites back in 2009. In every usability test we’ve run since we’ve seen issues with users double-clicking links and buttons....
The "Just Copy Amazon" Fallacy 2 Jul 2013 | 11:47 am
I was talking to an executive at a mid-sized e-commerce business the other day, as he described his plan for looking at the industry leader to get “inspired” on how to redesign his checkout. He, like ...
5 High-Level Mobile Commerce Design Considerations 18 Jun 2013 | 11:28 am
This is the last in a series of 8 articles on mobile commerce usability that draw on findings from our m-commerce usability report 2013. In the seven prior articles of this series we’ve covered very ...
Mobile Form Usability: Never Use Inline Labels 4 Jun 2013 | 11:38 am
This is the 7th in a series of 8 articles on mobile commerce usability that draw on findings from our m-commerce usability report 2013. Labels placed inside the form field (aka “inline labels”) are w...
Mobile Product Lists Need Very Distinct Hit Areas 21 May 2013 | 11:48 am
This is the 6th in a series of 8 articles on mobile commerce usability that draw on findings from our m-commerce usability report 2013. When displaying search results and category lists on mobile sit...
How Should Your Mobile and Desktop Sites Differ? 7 May 2013 | 10:43 am
This is the 5th in a series of 8 articles on mobile commerce usability that draw on findings from our m-commerce usability report 2013. When defining, designing and structuring your mobile commerce s...
Mobile: Never Use Native Drop-Downs for Navigation 23 Apr 2013 | 11:49 am
This is the 4th in a series of 8 articles on mobile commerce usability that draw on findings from our m-commerce usability report 2013. Many responsive mobile sites are using native drop-downs (as in...
Mobile Product Pages: Always Offer a List of Compatible Products 2 Apr 2013 | 11:47 am
This is the 3rd in a series of 8 articles on mobile commerce usability that draw on findings from our m-commerce usability report 2013. When testing 18 of the largest mobile commerce sites compatibil...
