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Thanks But No Thanks: How to Politely Decline Solicitations 21 Aug 2013 | 07:00 pm
It’s safe to say that most businesses would like every caller to feel like they’ve spoken to someone who is friendly and professional. That’s just good business, after all! Solicitors, however, aren’t...
Make Employees Say, “Wow!” 21 Aug 2013 | 02:11 am
Ruby’s Client Happiness Department Most of my life, rising early on Monday mornings has been difficult. The bed is always warm, and my pillow practically begs me to sleep in. I’ve asked myself, “How ...
Celebrating Ruby’s 10th Anniversary in Style! 14 Aug 2013 | 05:05 am
Thank you to everyone who made it out last Saturday to toast our 10th anniversary in style! Jill Nelson, CEO and Founder of Ruby Receptionists makes her pink carpet entrance! Our Some Like it Hot ce...
A Happy Receptionist Is Good for Business 8 Aug 2013 | 08:20 pm
Notice I didn’t say a “good” receptionist is good for business. If the “job function” to borrow Steve Curtin’s term, was all that’s necessary, a machine might be able to route and transfer calls and r...
New Webinar: Just Got Served. Impressing Clients Through Virtual Solutions 7 Aug 2013 | 09:36 pm
Attorneys love Ruby’s friendly, professional service. But what is a virtual receptionist service anyway? Join General Manager Diana Stepleton for this one-hour webinar as we explain what virtual opti...
Join Ruby at the Clio Cloud Conference! 31 Jul 2013 | 07:00 pm
Have you registered for the Clio Cloud Conference? Hosted by the wonderful folks at Clio, these two days will be jam-packed with engaging keynotes, helpful workshops, and interactive sessions on techn...
FAQs: A Business’ Secret Weapon 30 Jul 2013 | 07:00 pm
Frequently asked questions, commonly referred to as “FAQs,” can be the saving grace for anyone in your business who answers the phone. Do first-time callers tend to ask similar questions? If so, pr...
What is a Virtual Receptionist? 30 Jul 2013 | 01:07 am
Unlike traditional answering services that may be impersonal or perform the simplest tasks, a virtual receptionist is a friendly, professional person who sounds like she’s sitting in your office. Lear...
Why Do Attorneys Love Ruby? 26 Jul 2013 | 03:13 am
We’ve been called “awesome,” “the nicest and happiest people that you will talk to,” “top-notch in every way,” and ”the most amazing thing in the world.” Close to 45% of our clients are solo or small...
Ruby is at the WealthCounsel Planning for the Generations Symposium! 25 Jul 2013 | 01:04 am
I’m writing to you from beautiful Denver, Colorado, at WealthCounsel’s Planning for the Generations Symposium! I’ve already met a few of our wonderful clients attending the conference and am looking f...
