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Implementing Microsoft Dynamics CRM: Choose or Lose 26 Aug 2013 | 11:00 pm
As one of the largest Microsoft Dynamics partners in the mid-Atlantic, BroadPoint understands the importance of proper system design and deployment. Through our hundreds of implementations, we have se...
Major Dynamics CRM Update Coming This Fall: CRM 2013 Frequently Asked Questions Update #1 26 Aug 2013 | 10:57 pm
Fall: CRM 2013 Frequently Asked Questions. As the title suggests, it covers many of the common questions we’d gotten about this upcoming release. If you missed that post or would like to revisit it, ...
CRM & ERP – A Great Pair 23 Aug 2013 | 11:47 pm
Client Relationship Management (CRM) and Enterprise Resource Planning (ERP) systems have traditionally been independent standalone business applications, and over the last ten plus years they have pro...
Service Management with Microsoft Dynamics CRM 21 Aug 2013 | 09:46 pm
As manufacturing and service companies continue to grow and expand their businesses, they are increasingly turning to the robust platform of Microsoft Dynamics CRM to assist them with the management o...
What Can Yammer and Microsoft Dynamics CRM Online Do For You? 21 Aug 2013 | 07:32 pm
Yammer, the so-called "Facebook for business," delivers private enterprise social networks to more than 200,000 organizations around the planet. People use it to collaborate securely across department...
Design Flaw in Importing Connections in CRM 2011 21 Aug 2013 | 07:26 pm
Never willing to call a bug a bug, Microsoft support was able to confirm to me that “by design” the importing of the Connections entity in CRM 2011 does not function in a worthwhile manner (as of Feb ...
3 Licensing Options Offer Even More Flexibility With CRM Online 21 Aug 2013 | 05:43 pm
One of the biggest benefits of the cloud is its scalability to meet your specific needs, and now Microsoft has made this apparent in terms of licensing costs as well! The upcoming release of Microsof...
Cutting the Cost of Sales Calls: Infographic 21 Aug 2013 | 12:35 am
You may not have given much thought to the cost of your sales calls, but when thinking about how you can raise your bottom line don't skim over the fact that your sales calls could be costing you a fo...
Using Microsoft Dynamics CRM to Increase Lead Generation 19 Aug 2013 | 04:19 am
If you are in the market for a CRM, system chances are you’re looking for a solution that can do more than just manage your contacts or remind you of appointments. Given that I’m a marketer by trade ...
Is Microsoft Dynamics CRM On-premise or Online Right for You? 5 Key Questions … 16 Aug 2013 | 02:38 am
Most businesses can benefit from using Microsoft Dynamics CRM Online, but a select few can take it a step further by taking advantage of Microsoft Dynamics CRM On-premise which supports CRM projects t...
