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Risk Getting Fired 20 Jun 2013 | 06:28 pm
This ingredient and many more can be found in my book, 101 Design Ingredients To Solve Big Tech Problems: You see most clearly when you’ve got nothing to lose. Teams who fear making mistakes will ne...
Why Chief Design Officers Need To Lead In The Boardroom 16 May 2013 | 07:34 pm
Putting design leadership to define strategy makes good business sense “A successful digital product strategy uses validated learning, scientific experimentation, and iterative releases to deliver pr...
Good Enough Is Not Good Enough 3 May 2013 | 12:13 pm
How trust, passion and a customer focused approach to digital consumer product delivery will allow organisations to remain super-relevant and innovative. Background We’re in danger of delivering too...
Understand the cultural implications and make it relevant 3 Aug 2012 | 03:23 pm
I recently spoke and ran a workshop at UXUtSAV, the first and largest international UX event in India’s history. I was so honoured at being asked to present and although tiring came away very exhilara...
Figure out the root of the problem 1 Jun 2012 | 03:41 pm
Start with a single problem. Ask why that problem exists and write down the answer. With each subsequent answer, ask why the problem still exists. You will eventually get to the root cause of why some...
Know why you are doing it 24 May 2012 | 09:47 pm
Work from the inside out. If they believe in why you do it they will buy what you create. It doesn’t matter what you do if people don’t identify with why you are doing it. What drives you? How wil...
Strategic User experience and why good design = good business 3 Apr 2012 | 03:45 am
Throughout history we can find moments where strategic design decisions have fundamentally changed consumer habits, beliefs and their emotional connection to the environment around them. Think about F...
Can I create successful start-ups within large organizations? 8 Mar 2012 | 02:58 am
Large organizations have the money, resources and research to put together strong business cases to deliver awesome products and services. So why do some of these big ideas fail in the long run yet ta...
