Hesketh - hesketh.com
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Online Self-Service Solutions Focused on the Customer 21 Jul 2011 | 12:42 am
Feb 10 Reprinted from Local Tech Wire Today's associations, member organizations and other customer-focused companies are working hard to extend their reach and effectiveness, while looking to t...
The Key to Successful Customer Relationship Management (CRM) Implementation: Expect the Unexpected 21 Jul 2011 | 12:38 am
Apr 13 Reprinted from Local Tech Wire It does not take a rocket scientist, psychic, or brain surgeon to realize that change is everywhere, that it is inevitable, and that dealing successfully with i...
Real Life Project Management -- A Mix of Art and Science 20 Jul 2011 | 09:35 am
Nov 29 Reprinted from The Triangle Technical Journal Just ten short years ago, project management was thought of by many as an “accidental profession” – a role within organizations created through h...
Why Standards Matter for Email - and other amusements 20 Jul 2011 | 09:09 am
Author(s): Steven Champeon May 26 Webstock, Wellington NZ Just as with the Web, standards (as well as widely-accepted conventions) are vital to the continued success of email as a medium. Many...
Simplicity, Web Standards, and Spam 20 Jul 2011 | 09:04 am
Author(s): Steven Champeon May 25 Presented at Webstock, Wellington NZ Thoughts on the internet, email, and web standards, from a Steve Champeon presentation at Webstock. Thoughts on the interne....
The Value of Standards for Web Design 20 Jul 2011 | 08:54 am
Author(s): Steven Champeon Feb 13 Presented as Part of the North Carolina State University Ecommerce Learning Center seminar series Find out why standards are good, and how they apply to the Inte....
Inclusive Web Design for the Future 20 Jul 2011 | 08:03 am
Author(s): Steven Champeon Mar 11 Presented at South by SouthWest Interactive Festival 2003 Web design must mature and accept the developments of the past several years, abandon the exclusionary ....
How to Choose a Web Development Firm 20 Jul 2011 | 07:52 am
Author(s): Heather Hesketh Mar 8 Presented at the Council for Entrepreneurial Development's Conference on Entrepreneurship 2000 Practical advice from Heather Hesketh on how to choose a Web develo....
Growing Online Community 20 Jul 2011 | 07:38 am
Author(s): Steven Champeon Aug 8 Web2000, Washington DC On August 8, 2000, CTO Steve Champeon led a panel entitled "Growing Online Community" at Web2000 in Washington, DC. Here's a list of th....
History Channel's Spotlight Falls on hesketh.com CEO 20 Jul 2011 | 02:27 am
Oct 25 Heather Hesketh, CEO of Web development firm hesketh.com, was recently tapped to tell her story for an upcoming History Channel production. The North Carolina Department of Cultural Resources ...
