Jungledisk - blog.jungledisk.com - The Jungle Disk Blog
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Android & How To Access Jungle Disk — The Power of Using Standards (WebDAV) 27 Aug 2013 | 05:59 pm
One of the top requests we hear from users is, “How do I access my online disks from my Android phone? When will you have an app for me?” I’m here today to provide you an answer in two parts incl...
Home Page Refresh 21 Aug 2013 | 02:34 am
As a new support team here at Jungle Disk, we’ve spent the past six months evaluating our support site and dreaming up plans to change it. We’ve been working behind the scenes to minimize the number ...
I’m back with Jungle Disk full swing! 6 Aug 2013 | 01:49 am
I’m back. Some of you may already know me as JungleMarty. I drifted away from the Jungle Disk product to work on other Rackspace projects, but now I’m back with Jungle Disk full swing. The decision...
Ring…ring…”Hello, this is Jungle Disk” (Beta) 1 Aug 2013 | 01:52 am
You’ve asked, we’ve listened, and now we’re ready to start talking. Jungle Disk phone support beta is live starting now. To initiate a call during the first phase of our beta we’re asking you to be....
Finding the best backup type for your needs 11 Jul 2013 | 11:05 pm
Today’s post is written by Jonathan Robertson, one of Jungle Disk’s customer support technicians. Jonathan has been a Racker for a little over 2 years. He began as a support tech for Email before movi...
Scheduled Release: Sunday 19th of May @ 9:00am CDT 17 May 2013 | 03:31 am
We are pleased to announce that our infrastructure upgrade that took place on Sunday the 12th of May was a success with negligible customer disruption. We are already seeing significant improvements t...
Scheduled Maintenance: Sunday 12th of May @ 7:00am CDT 9 May 2013 | 11:05 pm
On Sunday the 12th of May at 7:00 am CDT, Jungle Disk will be performing maintenance on our infrastructure in order to upgrade the security, performance and resiliency of our environment. We have sche...
Live Chat Support Beta now available to everyone! 25 Apr 2013 | 07:24 pm
Our first week of Live Chat with our invited list of beta testers has gone well and we’re excited to roll out the beta program for Live Chat Support to all customers! We reserve the right to pause the...
Saving Data versus Saving Money with Jungle Disk 24 Apr 2013 | 07:53 pm
Today’s post is written by Paul Ibarra, one of Jungle Disk’s customer support technicians. Paul has been a Racker for almost a year. He began as a support tech for Email before quickly discovering his...
Live Chat Support Beta 17 Apr 2013 | 11:30 pm
We’re excited to announce our beta program for Live Chat Support. Live Support has been one of the most requested improvements from customers and we’re addressing that with this offering. This is a pr...