Jungledisk - forum.jungledisk.com
General Information:
Latest News:
Announcement of Phone Beta 14 Aug 2013 | 09:28 pm
The Jungle Disk phone support beta is live starting now! Just start a chat, then request to be called and we will do so if we have a tech available. [Click Here to read the blog post]
Ring…ring…”Hello, this is Jungle Disk” (Beta) 9 Aug 2013 | 06:09 pm
You've asked, we've listened, and now we’re ready to start talking. Jungle Disk phone support beta is live starting now. To initiate a call during the first phase of our beta we’re asking you to b...
Home Controls 23 Jul 2013 | 07:11 pm
User Guides Solutions
Backup Failed Errors/Connection to online disks 15 Jul 2013 | 08:15 pm
10:00am - We have received reports of an issue impacting connection to your online disk and backups. If you are receiving errors related to connection to your Network Drive or backups failing pleas...
6/13/2013 - Chat System Temporarily Unavailable 13 Jun 2013 | 09:05 pm
10:50 AM CDT - We have received reports of customers not being able to view agent responses in our chat system. To provide the best support experience, we are temporarily making our live chat feature...
6/10/13- Online Disk Connectivity 10 Jun 2013 | 10:35 pm
1:20 PM CST - The issue preventing users from accessing certain Online Disks and updating their settings in the Control Panel has been resolved. 12:31 PM CST - We have received reports from users w...
6/4/2013 S3 Connection Failure 4 Jun 2013 | 08:43 pm
11:20 AM CST - This issue has been resolved. Please contact us if you continue to see any connection issues. 10:15 AM CST - We have identified an issue when attempting to connect to your Managed Am...
Scheduled Release: Sunday 19th of May @ 9:00am CDT 17 May 2013 | 03:26 am
We are pleased to announce that our infrastructure upgrade that took place on Sunday the 12th of May was a success with negligible customer disruption. We are already seeing significant improvements t...
Scheduled Maintenance: Sunday 12th of May @ 7:00am CDT 9 May 2013 | 11:12 pm
On Sunday the 12th of May at 7:00 am CDT, Jungle Disk will be performing maintenance on our infrastructure in order to upgrade the security, performance and resiliency of our environment. We have sch...
Live Chat Support Beta now available to everyone! 25 Apr 2013 | 06:30 pm
Our first week of Live Chat with our invited list of beta testers has gone well and we’re excited to roll out the beta program for Live Chat Support to all customers! We reserve the right to pause the...
