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Communication Pro Tip: Design, then Edit Copy 16 Apr 2013 | 03:44 pm
This is a rock-solid communication pro tip: design, then edit copy. Graphic design and layout change the essence and emphasis of words. Let the writer write. Let the designer design. Then edit the cop...
Communication Pro Tip: Write Short 15 Apr 2013 | 04:44 pm
Your younger employees will give you 10 seconds to get to the point. And if you send it in email, they won’t read it. They’re from the Text Generation. Write short.
We Who Are About to Discuss Employee Engagement Salute You 12 Apr 2013 | 03:25 pm
Profits up; wages down; employment down. Getting more for less might be a rational business strategy, but it doesn’t necessarily reconcile with employee engagement.
Communication Pro Tip: Don’t Edit Your First Paragraph 11 Apr 2013 | 03:38 pm
Here’s a Communication Pro Tip: Don’t edit your first paragraph. Your first instinct when you write is to keep going back over your first paragraph. Don’t do it. It contains the essence of what you wa...
Waiting for the Typewriter Repairman 11 Apr 2013 | 01:42 am
I’m waiting for the typewriter repairman to make a house call. If I had a nickel for every time I typed that line…I’d have a nickel. The repairman is making a house call. Let that sink in for a minute...
Communicating with Low-Information Employees 10 Apr 2013 | 03:44 pm
Your employees don’t pay attention. Your managers don’t pay attention. Your executives don’t pay attention. {Insert joke here: Your significant others don’t pay attention.} See what I did there? I sep...
Open Enrollment Communication in 2013 Will Be a Rodeo 9 Apr 2013 | 04:17 pm
Hold onto your hat, this one’s gonna get bumpy. Your open enrollment communication for 2013 and 2014 is going to be like nothing your employees have ever seen. They’ll get ads for healthcare plans say...
Pause. Between. Words. 8 Apr 2013 | 05:43 am
Youseethatguyuptherethatscolehamelsheisprobablyourbestplayeryouseehesthe pitcherandheneedstogetthisbatteroutbythrowingstikesohmythatsnotastrikethat wasaballitllbeverybadofrusifthisguygetsonbaseletmeho...
Hop on 5 Apr 2013 | 03:58 pm
[Image source] The best words anyone can say are hop on. There’s a freedom in that phrase. It’s what separates big ideas from teensy little ones. Hop on is the concept that gets us working together. H...
Engagement Starts with Caring 5 Apr 2013 | 05:41 am
You want employee engagement? Care about people. I’m not talking about caring as in the perfunctory “How are you?” questions. Or having a monthly birthday cake. I’m talking about caring deeply. Like f...
