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Mayer’s Yahoo! – Can she marry product and business? 25 Aug 2013 | 11:19 pm
Stars rise, stars fall: it’s an inescapable part of business life. While Steve Ballmer is in descent, Marissa Mayer, CEO of Yahoo!, seems very much in the ascendant. If you want to get a sense of why,...
Ballmer’s exit: he was the wrong man, playing the wrong game 24 Aug 2013 | 09:44 pm
The slow-motion fall of Steve Ballmer must be the most least surprising tech CEO exit in recent years. Microsoft remains a profitable, successful company, but it no longer has the attention of the buy...
The first cracks in Facebook’s wall 13 Aug 2013 | 04:11 pm
The wheel turns. If you’ve been working in the internet long enough, you’ll know that unassailable giants pass. Back when I started doing strategy consulting in 2005, lots of editors wanted to do proj...
Don’t nag us with notifications, seduce us with your services 12 Aug 2013 | 05:25 pm
Over time, noise rises and signal becomes harder to find. That seems to be the big lesson of the past 20 years on the web – as web pages proliferate, how do you find the best ones? As blogs proliferat...
Design thinking for beginners 12 Aug 2013 | 02:53 am
They more you look into design thinking, the more apparent its relevance across all sort of industries becomes apparent. Take my own profession – journalism. It’s rather famously going through a proce...
After they were (startup) famous 10 Aug 2013 | 09:24 pm
Where will today’s startups be in 10 years? How about in 20? Start-up culture is very focused on the now, and on the next few months, and bar a few exceptions – like Evernote’s Phil Libin – few peopl...
NEXT SD13: Programme schedule is online now! 8 Aug 2013 | 06:41 pm
One day, five interesting sessions, a lot of great case studies – the programme for NEXT Service Design 2013 is now online! And please be aware, you’re running out of time to get one of our Early-Bird...
Why Digital Service Design matters 8 Aug 2013 | 03:07 pm
Why is NEXT returning to the issue of Service Design? What is it about the issue that makes it such a compelling topic of discussion for the digital business? Here’s the thing: it could very well be ...
NEXT Service Design 2013: Further speakers and case studies confirmed 1 Aug 2013 | 02:12 pm
Two weeks ago we announced the first speakers and case studies for NEXT Service Design 2013. Among them are well-known thought-leaders, who have developed innovative service design projects for high-p...
Can we design the smart cities of the future? 1 Aug 2013 | 02:27 am
As smart phones lead to smart objects, which combine to form smart cities, we face the challenge of making all these services work together. Usman Haque has written a fascinating piece for WIRED which...
