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Is real-time content becoming lazy? 24 Feb 2013 | 09:00 pm
There’s no mystery that brands have become wide-eyed at the opportunities that real-time content marketing can create. We saw it come to life on one of the biggest stages, the Super Bowl, showcasing t...
Social Customer Service: Program Improvements 30 Jan 2013 | 01:28 am
I recently read a post over at Jay Baer’s blog that studied how big brands ranked in social customer service when put to the test. The results of the study/infographic, which was conducted by Software...
One Year Later – Time Flies When You’re… 28 Nov 2012 | 08:58 pm
How’s that old saying go? Time flies when you’re having fun? That’s certainly true but I can think of some other qualifiers: You work with a smart/fun/great team You’re helping build social business i...
Why CEOs Do NOT Need to Use Social Media 28 Jul 2012 | 02:52 am
There’s been conversations, several articles, and research recently on how a small percentage of Fortune 500 CEOs are active in social. In those pieces, people seem to be attributing lack of CEO parti...
Two Years and New Beginnings 26 Oct 2011 | 04:42 am
It feels like just yesterday when I told my friends and family that I was moving to Chicago and starting a new journey here in the Windy City. Fast forward almost two years and I can honestly say that...
Communities – Quantity vs. Quality 15 Apr 2011 | 01:46 am
‘Look who’s viewed your profile!’ ‘See who your top friends!’ Blah blah blah. Suffice it to say, most of us are tired of all of this spam and junk clicking going on over on Facebook. It’s not our faul...
Unsung Heroes of Social 24 Mar 2011 | 10:52 am
I had a really interesting conversation this morning with Marc Meyer and Mike Pascucci, which was sparked by this question from Marc: Is engagement in social media a prerequisite to writing a book on...
Human Barriers 23 Feb 2011 | 02:53 pm
We encounter roadblocks throughout our careers, some more challenging than others and each with a unique course to get us through. With the continually evolving social space lies an equally evolving w...
Summing up 2010 1 Jan 2011 | 09:02 am
*clears off cobwebs* Yes, I deserve that glare from you. I have no excuses for being absent but figure this is as good a time as any to jump back in here as we wrap up 2010. It’s been an amazing year ...
The Importance of Affirmation 15 Jul 2010 | 03:27 am
In today’s world, we certainly have a heightened sense of being ‘on’, always creating and always framing for the future; all the while, growing our experiences each and every day. This can be a lot to...
