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Barack Obama and his lesson in Social Media 13 Aug 2013 | 04:50 pm
I probably show too many slides when I give my social media courses. I always try to communicate my points with visuals using as few words as possible. At all times I will try to avoid slides with lo...
Go on – Personalise 6 Aug 2013 | 03:00 pm
Hi there! Wouldn’t it be a lot better if “Hi Greg“ had appeared on the email instead of the words “Hi there”? Dear Customer, Wouldn’t it be a lot better if “Dear Greg” appeared on the invitation to...
Is your credit controller losing you business? 30 Jul 2013 | 03:00 pm
Collecting money from customers must be one of the toughest and most awful jobs that you have to do in business. I remember when I was in the drinks industry years ago we had a full time credit contr...
Does the “too good to be true” rule always apply? 22 Jul 2013 | 03:00 pm
Is it ok if I show this man around your office?” Frank our landlord asked (by the way he hates if we call him that – he prefers to say we are his customer and to be fair that is always how he treats w...
Celebrity Twitter Etiquette/Power 15 Jul 2013 | 04:00 pm
@LCreighton ”well done for standing by your principles – we need more of that and not less in govt. You will be back” I don’t know Lucinda Creighton, I don’t have full knowledge of her arguments but....
Can Win Happy work? 25 Jun 2013 | 03:48 am
It was a gorgeous summer Saturday in Cork and I was strolling around the city with Dee and my two kids. Everyone was in great form and I knew I should have been but I was miserable and my head was bu...
Who does the world think you are? 19 Jun 2013 | 04:02 pm
Apparently I’m someone who is interested in Adult Fantasy Games, the odd bet and I wouldn’t mind driving the new Volvo V40. I’d like to go on holidays to Tuscany after needing the help of a Retail Con...
Are you looking after the Triangle? 14 Jun 2013 | 06:57 pm
He was a really great sales rep working for Guinness out of their Cork office. He had been in the job for a number of years, was very efficient, very intelligent, very successful and was quite popular...
What do you love about Working in Cork? 14 Jun 2013 | 03:25 pm
We are working on a Cork project that extends to both Cork City and County and could do with your help.. We have a simple question for people working in Cork : “What do you love about Working in Cork?...
What do you love about Working and Living in Cork? 14 Jun 2013 | 03:25 pm
We are working on a Cork project that extends to both Cork City and County and could do with your help.. We have a simple question for people working and living in Cork – the opinions of those not ori...